If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
Shipping Information
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Customer Support
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FAQ’s
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Contact Us
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Flexible Payments
Use Klarna to split your purchase into 4 Easy Payments.
Tracker Care
Issue with your device?
Send it to us & we’ll replace it.
Privacy
Your data is
encrypted & secure
Increased Tracker Performance
Features
Extend Tracking Time
Simply plug in your tracker for up to three months of battery life.
Heavy-Duty Durability
Keep your tracker clean and dry in any weather conditions.
Magnetic Mount
Industrial-strength magnets anchor your tracker to any metal surface.
Designed for Atlas Tracker
Fits your tracker safely and securely.
Increased Tracker Performance
Features
Extend Tracking Time
Simply plug in your tracker for up to three months of battery life.
Heavy-Duty Durability
Keep your tracker clean and dry in any weather conditions.
Magnetic Mount
Industrial-strength magnets anchor your tracker to any metal surface.
Designed for Atlas Tracker
Fits your tracker safely and securely.
See assets and vehicles in real time, set up trigger-based alerts and notifications, and run reports on past tracker activity—all from our easy-to-use software application.
Research and Innovation
We are continuously updating our software with new features and functionality to optimize and streamline your experience.
FAQs
Are all trackers managed in the same app?
It is the easiest hardwired installation on the market. If you know how to use jumper cables, you can install this tracker. You simply loosen the nuts on your vehicle’s battery terminals, slide the tracker’s two wires (Red and Black) underneath, and tighten them back down. No complex wiring or mechanic required.
Do I need a subscription, and is hardware included?
Yes. All trackers use cellular data with built‑in SIM cards and require an active subscription. The GPS hardware (tracker) is free with any subscription, and all Hapn features are included; there are no extra charges for faster update rates or larger coverage areas.
How fast are location updates?
- Up to 2‑second updates on the OBD vehicle tracker.
- Up to 5‑second updates on the hardwired and Moto trackers.
- 5–60 second options on portable Atlas trackers, plus slower modes (minutes or daily) for maximum battery life.
Will these trackers work where I live or travel?
Yes. All trackers support nationwide US coverage and many international regions, with Super‑SIM technology for US, Canada, Mexico, and more.
Check the product detail pages for the latest coverage list per device.
Can I share access with other people (family, staff, clients)?
Yes. the Hapn app lets you invite additional users and control which trackers they can see and what they can do, using roles like Admin and Collaborator.
What if I don’t like it?
All trackers come with a 30‑day money‑back guarantee: return it within 30 days if you’re not satisfied.
